Skype for Business was cited by 61%, and Microsoft Teams was cited by 59%. Overall, Slack is the most widely used app, according to Mio, with 65% of the companies surveyed using it. Some are trying to bridge the solutions rather than replace all of them.” Slack leads the pack

'Many companies have collaboration tools that people are using. “In many situations, groups have adopted Slack on their own without IT being involved,” said Pleasant. Messaging apps are frequently adopted without corporate approval, too. “In many cases, the developer teams have adopted Slack on their own,” said Pleasant, noting that IT teams then tend to select Microsoft Teams for a wider rollout. “We believe that is because most IT decision-makers are trying to accommodate their engineering teams and others who love Slack, while also trying to standardize the rest of the company around Microsoft Teams, because it integrates so nicely with Office 365,” he said.īlair Pleasant, president and principal analyst at COMMfusion, said the survey results reflect recent trends in enterprise messaging, with specific chat tools being chosen for different business needs. (Slack tends to be popular with tech-savvy employees, for instance.) A business might acquire a company that relies on Slack, for example, while certain job roles are also drawn to a particular tool. Hadfield pointed to a number of reasons organizations would use both Slack and Teams.

Slack messaging